Terms and Conditions of Use of Titanshift Pty Ltd.

1 Acceptance The Use Of Titanshift Pty Ltd. Terms and Conditions

Your access to and use of Titanshift Pty Ltd. is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2 Advice

The contents of Titanshift Pty Ltd. website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3 Change of Use

Titanshift Pty Ltd. reserves the right to:
3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Titanshift Pty Ltd. shall not be liable to you for any such change or removal and.
3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4 Links to Third Party Websites

Titanshift Pty Ltd. Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5 Copyright

5.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Titanshift Pty Ltd. or otherwise used by Titanshift Pty Ltd. as permitted by law.
5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
5.3 The use of automated systems or software to extract data from this website or titanshift.com (‘scrape’, ‘scraping’ or ‘screen scraping’) is prohibited unless the third party has directly concluded a written licence agreement with Titanshift Pty Ltd. in which permits it access to Titanshift’s price, stock and listing information.

6 Disclaimers and Limitation of Liability

6.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2 To the extent permitted by law, Titanshift Pty Ltd. will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.3 Titanshift Pty Ltd. makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Titanshift Pty Ltd. for death or personal injury as a result of the negligence of Titanshift Pty Ltd. or that of its employees or agents.

7 Indemnity

You agree to indemnify and hold Titanshift Pty Ltd. and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Titanshift Pty Ltd. arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8 Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of South Africa and you hereby submit to the exclusive jurisdiction of the South African courts.

Delivery Information
Most items listed on this website are not held in stock at our premises (unless otherwise stated) and are rather ordered from various suppliers as orders are placed. While we constantly update the site’s prices and product stock levels based on information from our suppliers, it is recommended that you wait for an email or phone-call from us before making payment for any orders placed on the website. We will also give you an estimated delivery time. Certain items such as fully-assembled PCs may have a slightly longer lead-time (due to the fact that they’ll need to be assembled and tested). Should any item not be in stock with our suppliers, we will contact you to suggest a substitute product. At this point, you may accept the substitute, place the item on backorder or cancel the item from your order.

Once the order has been confirmed, you can make payment via EFT or cash deposit. These are the only payment methods that we accept currently. Orders will be placed with our suppliers once proof of payment has been received and shipped once the payment reflects in our bank account. Due to having accounts with all the major SA banks, we can process most EFTs immediately. This allows us to get products shipped to you much quicker when you make payment via EFT.

Payment must take place within 48 hours of placing the order or we may cancel it or update it if pricing has changed.

Delivery Options:

Door-to-door Courier (via Pargo):
NOTE: Door-to-door Couriers do not deliver to PO Boxes. Please provide a Street Address or select a pick up point at checkout.

Your order will be delivered directly to your door or you will be required to collect at selected points if you have opted for the latter option. Please note that your order’s weight is calculated using the higher value of actual or volumetric mass for each product. The delivery rate is calculated according to the total weight of the items in your cart, the total price of the cart as well as the destination address. To receive an estimate on the delivery charge, please enter your delivery details in the Estimate Delivery box on the Shopping Basket page.

Collection from Titanshift’s Offices:
Clients may also collect their purchases directly from Titanshift Computers in Wynberg. There may be a waiting period of 1-3 business days after placing the order, before you can collect. Please call us beforehand if you’d like to arrange a pickup. We will inform you via SMS or email once your order has arrived.

How long will delivery take?
Typically, we’ll get the courier to collect your order within 24 hours (provided that you pay into the correct bank account FNB to FNB or ABSA to ABSA, etc). Delivery timeframes for each courier are displayed on the checkout page before you complete the order. These timeframes are valid for business days, and take effect from the time that we dispatch your order.

If you’re not in one of the major centres listed delivery may take 1 or 2 days longer than the above specified times. All packages are fully trackable and tracking numbers will be provided once your order has been shipped.

What happens if I don’t receive my order?
All orders dispatched from our offices are guaranteed to be delivered. If your order is lost, damaged or stolen, we will either send you a replacement order or we will refund the full order to you. It’s at our sole discretion to choose whether to replace or refund the order. This is a fantastic service that we feel is absolutely essential to provide peace-of-mind to our customers.

If any parcel delivered by our couriers appears to be damaged, please be sure to verify both the contents and condition of the consignment in the prescence of the courier driver. Phone us immediately if any product is damaged or missing. Liability for any shipments sent from us ends with the obtainment of a clean signature from the consignee upon delivery of the goods.

Returns Policy
Returns:
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase.

Should an opened product be returned, a 25% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it. Should an opened item be returned without some or all of the original packaging and materials, Titanshift reserves the right, at its sole discretion to levy an additional fee.

Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.

All products being shipped back to Titanshift should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked. Should a product be damaged while being shipped to our offices; Titanshift Computers will not be liable for the damages. It is recommended to insure any items that you send to us.

Replacements:
All products sold by Titanshift are covered by the manufacturer’s original warranty, which is at least 1 year from the date of order, unless otherwise stated. Some products have longer manufacturer warranties, and we honour these warranties as well.

Should you have a faulty item, contact us and we’ll assist you by providing you with the details for the return process. In this case, the customer will be responsible for arranging delivery of the faulty item back to Titanshift, but Titanshift will cover the return shipping costs back to the customer.

In the unlikely event that a product sold by Titanshift is DOA (Dead on arrival) or becomes faulty within 30 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways. It’s just another way that we aim to make the shopping experience with us a titan experience!